Shipping policy

 

All product must be paid for before shipping.

At Old Hippy Wood products, we offer four different options for getting your new furniture to you:

  1. Free In-Store Pickup: Pick up your purchase at our store, free of charge.
  2. Local Delivery: For a small fee of $150 plus GST, we will deliver and set up your furniture in your home if you reside within our local delivery radius (Edmonton AB).
  3. Long-Distance Dock to Dock Shipping: Shipping will be calculated once we have skidded your product for you and have gotten you the best shipping rates. The reason for this is each and every order is unique to its own, with custom skid sizes and weights each time. For a general idea, expect an additional 5-10% cost on your order to allow for shipping. To learn more click here.

Depending on your delivery location, long distance dock to dock shipping will take an additional 1-2 weeks. 

Please note, your delivery location must be accessible by truck and trailer and be clear of snow. Also, please ensure that your order will fit through your doorways and stairways. For any shipment delays, storage and/or transfer fees may apply. Please note that our delivery teams will not remove old furniture. Please have the room ready and prepared for your new furniture to arrive.

Shipping, customs, and duties will be calculated once we have skidded your product for you and have gotten you the best shipping rates. The reason for this is each and every order is unique to its own. With custom skid sizes and weights each time.

How We Get Your Furniture Safe To You By Long Distance Dock to Dock Shipping:

Step 1:

- We custom make the boxes so they fit your furniture perfectly

- Each piece gets foamed and wrapped safely

- Each piece is safely put into the box

 

Step 2:

- A skid is custom made for shipping

- We leave approximately 3" around each side of the skid, so your furniture isn't sitting on the edge (extremely reduces the risk of damage while traveling)

- Each piece is strategically placed on the skid to fit perfectly together

- The pieces are shrink wrapped tightly together

- Straps are put around the skid with extra pieces of cardboard to secure it even more